Delivery & Returns
Delivery
Dispatch
Standard orders
1–2 working days
Express orders
Next working day
No dispatch on weekends or bank holidays.
UK mainland
Standard — orders over £50
Free
2–4 days
Standard — under £50
£3.95
2–4 days
Express
£5.95
1–3 days
Northern Ireland
Standard — orders over £75
Free
3–5 days
Standard — under £75
£5.95–£8.95
3–5 days
Express delivery is not available to Northern Ireland.
Click & collect
Ready within
Free
24 hours
58 Oak Tree Road, Marlow, Buckinghamshire SL7 3EG
UK delivery only.
Returns & Refunds
Returns window
All items
Within 14 days
Items must be returned in their original condition and packaging.
Return postage
Standard returns
Customer's responsibility
Faulty or incorrect items
We cover the cost
Please use a tracked and insured service and retain proof of postage. Original delivery charges are non-refundable.
Returns address
Style Stories Studio
58 Oak Tree Road, Marlow, Buckinghamshire SL7 3EG
Faulty or incorrect items
Please contact us on receipt
We'll resolve it promptly
Non-returnable items
Earrings
For hygiene reasons
Exchanges
How to exchange
Return your item and place a new order
Refunds
Processed to original payment method
Within 10 working days
Refunds are issued once the return has been received and approved.